pc services    

• At Home Remote assistance is a secure technology that allows a user (technician) to temporarily control a remote Windows computer (your computer) over a network or the internet to resolve issues.  As it can be inconvenient for technicians to personally visit the affected computer, Remote Assistance allows them to diagnose and often repair problems with a computer without ever personally visiting it. To take advantage of this technology, the affected computer must be connected to a high speed internet connection Please contact us for instructions
• At Work Our Remote Access Support Tools allow us to connect to your computer or your employee's computers and perform virtually any task we could do onsite. From virus removal to software installation and configuration to training assistance in Microsoft Office and other products, our Remote Access Support Tools will become a valuable tool for your company.
• SHOW MY PC APPLICATION

Computer repair and upgrade

at ONLY $40 per hour (not including parts or software).

• Software Services include: PC tuneup, Removal of viruses (trojans, malware, adware), Installation of antivirus, firewalls, anti-spyware. We can also costumize your PC (Make it your own), installation of any aplication compatible with your system, installation of latest drivers (with internet connection), and more.

• Hardware Upgrades include: Harddrives (including backup), graphic cards, sound cards, memory, USB expansion, firewire, CD/ writable, floppy drive, and more

• Other Services: Installation of peripheralls (printers, scanners,) Configure microphones and speakers, configure modems and routers, configure USB devices, camera, ipods, mp3 players, and more, configure your e-mail client, install home and small office networks.

• Custom PC's We build top of the line custom PC's for school, business, gamers. Contact us for a quote.

Onsite Training

• Word Processing: Microsoft Word, Notepad, Wordpad, Open Office Write.
• Web Browsers: Firefox and Internet Explorer
• E-mail Clients: Microsoft Outlook, Thunderbird.
• Image editing: MS Paint, Begining Photoshop.
• Communications: Messanger, Skype, webcam.
• Audio and Video: Windows media player, Real Audio, Movie Maker, Winamp.
• Operating Systems: Windows; 98, Me, 2000, XP, Vista

JCM Design recommends Mozilla Firefox 3.0

Prices

 

Type of assistance	1 hour*	2 hours**	3 hours**
Remote Assistance* (software not included)	$40	$70	$90
Onsite Repair and upgrade*	$60 per hour (not including software/hardware)

*1 hour minimum is charged
**Unused time can be saved for use at any other time
Time is charged at 30 min increments after the 1st hour